Create Users and Organizations

New User, New Organization, or add an Org to an existing User

This document is to assist an Admin user with creating Organizations and Users.  Also to show the process to assign any additional companies to a users account.

Helpful Tip: To Create a new User with a New Organization; First create the Organization then Create the User account/assign the Organization

To Create a New Organization:

Follow these steps to create a new Organization in Launch Pad

  1. In Launch Pad click Menu>Admin>Organization Management
  2. Click New

  • Enter Organization Name and Country

  • Check “Active”

  • Check the Paid box to allow access

  • Paid: Give full access to the users account to create-Save-export PathPlans.

  • Not Paid: This is how you create a Trial account, only allow 5 saved PathPlans for the Organization.

  1. Click Save

To Create a New User:

Follow these steps to create a new user account

  1. In Launch Pad click Menu>Admin>User Management
  2. Click New
  3. Enter Email, Username(Generally same as Email), First and Last Name, and Country
  4. Click Save
  5. A Company must be added to the user to allow the validation email sent to the new user

  • Click on the Company Access Tab

  • The company(Organization) that was just created should be at the top of the list

  1. Check the box next to the Organization to be associated to the account.

  2. Click OK

  3. Click on “Send Email”

  • This will send an email to the user to validate their email.  Once validated they will be able to login to their account.
  1. Click Save to save all changes

To Add an additional Organization to an existing User:

Follow these steps to Add an Organization to an existing User account

  1. In Launch Pad click Menu>Admin>User Management
  2. Click the Pencil icon next to the User that you would like to add the Organization to
  3. Click on the Company Access tab
  4. Click New
  5. Search for the Company to add
  6. Click the check box next to the Company/Organization to add to the Users Account
  7. Click OK
  • This will add the Company/Organization to the Users account.
  1. Click Save

Important: It is easiest if you first add the Organization/Company prior to adding the Users Account.  It will then be selectable in the Company list while creating the Users Account.